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What to do if you’re coming to Roane Medical Center Regarding COVID-19 (3/25/20)

Posted on March 20, 2020

We understand you have concerns about coronavirus, and keeping you and your family healthy is your number one priority. If you become ill and need medical care, Roane Medical Center will be there to treat you – but we need your help. If you are experiencing fever, coughing or breathing problems and you are coming to RMC’s emergency department, please note:

When you come to RMC’s emergency department, you will be met outside of the ED entrance for a quick screening. Once screened, you may be given a mask and asked to wear it before entering the facility.

Entrance restrictions

If you are coming to RMC as a patient or a guest, please know we have limited our entry into the hospital so that our team is able to screen everyone for travel history, fever or respiratory symptoms. Public access to the hospital is now restricted to the Main Lobby 6am- 5pm, Registration for Scheduled Appointments from 7am-3pm, and Emergency Department entrances (open 24 hours) ONLY.

Visitation restrictions and screenings

To ensure the health and safety of our patients and staff, visitors will no longer be allowed in the hospital beginning March 21, 2020. Exceptions include:

  • Visiting a loved one for end-of-life care
  • A visitor vital to the care of the patient
  • Patients coming for surgery or testing may have one caregiver accompany them

Contingency preparedness

We understand this is an ever evolving situation and we want to assure you in our readiness should an increase in patient needs occur.  To be prepared, we have stationed a triage tent outside of our Emergency Department. This tent is currently not in use but is prepped and ready should a need for more capacity arise.  

To learn more

For more information about COVID 19, please visit our website, roanemedical.com for a link to a special coronavirus page with current updates, frequently asked questions, information about how to protect yourself and your loved ones, and links to trusted resources like the CDC and Tennessee Department of Health.

Please know we are actively working with local, state and federal agencies to provide our community the best care in response to this evolving situation. Thank you for understanding our new restrictions are in place for the safety of our patients, staff and you. By working together we can help stop the spread of coronavirus – and SAVE LIVES!