When Roane Medical Center opened its’ doors to the brand new facility in Midtown 4 years ago this February, along with that came a brand new gift shop for visitors and guests to pop in and take a break from the routine. The gift shop, located in the main lobby of the medical center, has offered a place for visitors to purchase a special item for a loved one in the hospital or to help take their minds off sometimes serious situations. It’s a place they can sometimes come and ‘get lost’ for a bit.
Under new leadership, the gift shop at Roane Medical Center is managed by Wendal Norris, Registration and Volunteer Services Manager. While Wendal is new to RMC, he is not new to healthcare, nor this area.
“I began my health care career at Methodist Medical Center in Oak Ridge in security and worked in various departments including Laboratory and managing the Cheyenne Diagnostic Center and Outreach Services,” says Wendal. “During my time at MMC, I was able to help support patients and their families by providing care to them just the same as I would my own family. I look forward to doing the same in my new position here at Roane. I’m blessed to call this community home and look forward to meeting and greeting our patients and visitors, while offering them a place to help take their minds off of what might be going on that day.”
The gift shop is ran entirely by Roane Medical Center Volunteer Services. Open from 9am to 4pm Monday through Friday, volunteers personally select and staff the shop as a service to visitors. In addition, the hospital employs over 45 volunteers in various positions throughout the facility from welcoming and greeting guests in the front lobby, to the nurses’ stations and surgery areas. By providing an escape for visitors, the volunteers are able to connect with visitors to the facility and offer a friendly shopping atmosphere.
Visitors to the shop can find an assortment of hand selected items from home and garden décor, boutique clothing and specialty gifts. In addition to the new merchandise, the gift shop will also feature hospital branded items for employees or visitors to purchase during their visit to the hospital. Items from travel mugs to t-shirts will be in stock bearing the Roane Medical Center logo.
The grand re-opening of the shop will be held on Monday, March 6th from 9am to 4pm. Refreshments will be available for visitors as they browse the inventory along with the opportunity to help give the gift shop new name. The hospital will be taking suggestions from anyone willing to submit, reviewing these afterwards, and offering a special token of appreciation if a suggested name is chosen.
For more information about Roane Medical Center or how to become a volunteer, click www.roanemedical.com/volunteerservices or call (865)316-1000.